FAQ
Frequently Asked Questions
What is your Low Price Guarantee?
We will not be undersold by any other internet based company or retailer. Just let us know if someone is selling any of our products for less and we'll match that price. Combined with our free shipping offer on orders over $50 you are sure to get the best VALUE on cufflinks through Cuff-Daddy.
How can I exchange a product?
You may exchange an item within 60 days of receiving. Please send back the product(s) to:
Cuff-Daddy LLC, Attn: Exchange, 995 Whimbrel Ct., Carlsbad, CA 92011.
Please include your order number and the item number (e.g., CD-101) you'd like to obtain with the exchange. Please include a check/money order for difference if you are exchanging it for a more expensive item. That's it! We'll pay for the return shipping.
What is your returns process?
It’s easy. You may return an item in its original condition for a refund or credit within 60 days of receiving. Shipping charges will only be refunded if the return is due to our error. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection. Please send back the product(s) to:
Cuff-Daddy LLC, Attn: Returns, 995 Whimbrel Ct., Carlsbad, CA 92011.
IMPORTANT: Please include your order number and a quick note explaining the reason for the return. Please be honest as it may help us determine which products don't belong on our website. We never refuse a return.
Is it safe to use my credit card?
Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on the Yahoo Store(tm) system which utilizes industry-standard security measures, including SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized Internet access.
Do I have to pay sales tax?
Sales tax will only apply to residents of Maryland in which we are registered, but not to any other US state or the rest of the world. Specific countries outside the United States may levy an import tax that is beyond our control.
How can I pay for my order?
We accept Visa, Master Card, Discover and American Express. We also accept checks and money orders. Orders paid by check will usually not be processed until the funds have been verified. If you are sending a check, please make the check payable to:
Cuff-Daddy LLC
11763 Owens Glen Way - Suite 120
North Potomac, MD 20878
888.808.9944
How much will my shipping charges be?
During the order process, you will be given a list of different shipping methods from which you can pick the one that suits you. The total cost of goods and the cost of shipping as well as sales taxes if applicable are clearly displayed at the final checkout. Unfortunately, we can not control customs or duties charges for orders shipped outside the US.
Have questions we didn't answer?
If you have additional questions, please E-mail us at sales@cuff-daddy.com Also, we want to hear your thoughts and suggestions on how we can make our site or product line better so please let us know.
Third-Party Web Beacons:
We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!
